Frequently Asked Questions

Everything you need to know about your HawksShop gear and orders.

How long does shipping take for sports apparel?

Standard shipping typically takes 3-5 business days within the continental US. Custom jerseys or personalized gear may require an additional 48 hours for processing.

What is your return policy for equipment?

We offer a 30-day return window for most items. Equipment must be in its original packaging and unused condition. Please note that customized items are final sale.

How do I know which size to order?

Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own to ensure the best fit for your athletic build.

Are the products sold on HawksShop authentic?

Yes, we are an authorized retailer. All branded merchandise and professional sports equipment are 100% authentic and sourced directly from official manufacturers.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna for larger equipment purchases.